e-Gift Card FAQ

• How will I receive the gift card?
• Immediately after purchase, the gift card will be emailed to you. To give it to someone else, simply forward the email to them.

• Do gift cards expire?
• No, they have no expiration date.

• Can gift cards be used in conjunction with a discount code?
• Yes, because gift cards are a form of payment.

• Can a gift card be used more than once?
• Yes, provided there is still a balance remaining on the card.

• Can gift cards be reloaded?
• No, you can't reload a gift card.

• Can more than one gift card be used towards a purchase?
• Yes, you can redeem multiple gift cards during checkout.

• Can a gift card be used to buy a gift card?
• No, you can't use a gift card to purchase another gift card.

• Can a gift card be used to pay for shipping and taxes?
• Yes, gift cards are applied to the final order total which includes shipping and taxes.

• Can I customize the gift card amount?
• Currently, gift cards are available in denominations of $20, $40, and $60. If you want to buy one in a different amount, please contact me via info@kristalserna.com or the chat button in the lower right corner, and I'll create it for you.

Have a question not listed here? Contact me at info@kristalserna.com and I'll be happy to help.