Shipping policy
I currently ship to the United States and Canada. Orders are carefully packaged and shipped from my studio in Ann Arbor, Michigan.
How much will it cost?
- Standard shipping is free on orders US$ 30+ (CAD$ 50+ in Canada).
- I don’t mark up shipping charges; you'll pay what the Postal Service/UPS charges me.
- Free, no-contact pick-up is also available in Ann Arbor MI.
How long will it take?
- Orders placed by 2PM Eastern Mon-Fri ship same day, excluding USPS postal holidays.
- Pick-up orders are ready within 1 business day.
- Shipping time estimates are shown at check-out.
Tell me more
- You'll receive an email with tracking information when your order has shipped or is ready to pick up.
- If you have any issues receiving your order, send an email info@kristalserna.com and I'll help you asap.