Shipping policy

I currently ship to the United States and Canada. Orders are carefully packaged and shipped from my studio in Ann Arbor, Michigan. 

How much will it cost?

• Standard shipping is free on orders US$ 30+ (CAD$ 50+ in Canada).
• I don’t mark up shipping charges; you'll pay what the Postal Service/UPS charges me.
• Free, no-contact pick-up is also available in Ann Arbor MI.

How long will it take?

• Orders placed by 2PM Eastern Mon-Fri ship same day, excluding USPS postal holidays.
• Pick-up orders are ready within 1 business day.
  
• Shipping time estimates are shown at check-out.

Tell me more

• You'll receive an email with tracking information when your order has shipped or is ready to pick up.
• If you have any issues receiving your order, send an email info@kristalserna.com and I'll help you asap.